Shipping policy

AVELORE – Shipping Policy (Pakistan)

At AVELORE, we aim to deliver your orders quickly and safely across Pakistan. Please read our shipping guidelines below.

1. Shipping Time

  • Standard Delivery: 2–5 working days (depending on city and courier load).

  • Remote Areas: Deliveries to villages or remote regions may take 5–7 working days.

  • Orders placed on weekends or public holidays are processed on the next working day.

2. Order Processing

  • All orders are confirmed via call/E-mail/WhatsApp before dispatch.

  • Once confirmed, orders are packed and shipped within 24–48 hours.

  • You will receive a tracking number after dispatch.

3. Shipping Charges

  • Standard nationwide shipping: [ 320pkr ]

  • Free shipping on orders above [ 5500pkr ].

  • Cash-on-delivery (COD) charges may apply depending on the courier service.

 

4. Cash on Delivery (COD)

  • COD is available on all orders across Pakistan.

  • Customers are required to pay the courier before opening the parcel.

  • Refusing a COD parcel without valid reason may result in future order restrictions.

 

5. Prepaid Orders

  • We accept payments via Easypaisa / JazzCash.

  • Prepaid orders are prioritized for faster dispatch.

 

6. Incorrect Address Policy

  • AVELORE is not responsible for delays or failed deliveries caused by:

    • Incomplete or incorrect address

    • Unreachable phone number

    • Customer unavailability at the time of delivery

  • If an order is returned due to these reasons, the customer must pay re-shipping charges.

 

7. Delivery Delays

      Deliveries may be delayed due to:

  • Weather conditions

  • Courier service disruptions

  • Public holidays

  • Strikes or operational issues

      We will keep you updated if any delay occurs.

 

8. Damaged Parcels

If your parcel arrives damaged:

  • Take clear photos/videos immediately.

  • Contact our support within 24 hours of receiving the parcel.

  • Do not discard packaging until the issue is resolved.

 

10. Contact Information

For order tracking or shipping-related questions:

AVELORE Customer Support
📞 +92 0 332-7736506
📧 aveloreattire@gmail.com